Legal notice

■ Seller Information
Business Name: qdopp, Inc.
Representative: Ryosuke Akahoshi
Address:1-16 Kanda-Sudacho, Chiyoda-ku, Tokyo 101-0041, Japan
Phone Number: +81-50-1724-5563
Email Address: support@qinocop.com
Note: For address change requests and other inquiries, please contact us via the inquiry form.

■ Product Prices
Prices vary by product. Please check each product detail page for more information.

■ Fees Other Than the Product Price
Shipping fees
Shipping fees vary by product. Please check each product detail page for more information.

■ Payment Methods and Timing
Credit Card: Depends on your card issuer. Please check with your card company.

■ Delivery Time
Varies by product. Please check each product detail page for more information.

■ Delivery Method
Shipment via our designated courier.

■ Defective Items, Wrong Shipments, or Shortages
If there are defects, wrong items, or quantity shortages in the delivered products, please contact our designated support desk within 7 days of receipt. Upon confirmation, we will promptly arrange an exchange or other appropriate action. Note: Shipping and handling fees will be borne by us.
When contacting us, please keep the shipping carton, shipping label, and packing materials in the same condition as delivered, as they are necessary for verification.
For inquiries regarding product defects, please contact the “Product Inquiry Contact” listed for each product directly.
For inquiries regarding wrong shipments or shortages, please contact us via the “Inquiry Form.”
Please note that products are delivered in “shipping cartons.” Scratches or dents that may occur on the carton during transportation are not grounds for exchange or return if the product itself and its retail packaging are undamaged.

■ Returns and Cancellations
As a general rule, we do not accept cancellations, exchanges, or returns due to customer convenience.
Note: If a product is defective, please contact the “Product Inquiry Contact” listed for the applicable product. Upon confirmation, we will arrange an exchange or other appropriate action.

■ Address Changes After Purchase and Reshipment of Items Returned to Warehouse
If an address change is requested after shipment, or if an item is returned to the warehouse due to an incorrect address or absence, reshipping will incur an additional shipping fee. Please contact us via the “Inquiry Form.”

Note:
In certain cases (e.g., before shipping arrangements), reshipping fees may not be required. Please consult us via the above form.
If payment for the reshipping fee is not completed within 14 days of the request, the order will be canceled. In such cases, the product price will not be refundable.